Scoop With Us

PM Supervisor

Thursday to Sunday | 5pm to close

About Us

Uncommon Ice Cream is a locally owned ice cream shop in Boston’s South End. We create uncommon flavors, fresh, in-house. We’re passionate about delivering great ice cream, excellent service, and a fun, welcoming atmosphere.

Position Overview

We’re seeking a friendly, reliable, and hardworking night supervisor to oversee front of house operations on our busiest nights. We are looking for someone to take responsibility for all nightly tasks and ensure the shop runs smoothly. This is a part-time permanent position working 20-25 hours per week.

Pay is $18–$20/hour plus tips.

Responsibilities

• Own all closing procedures

• Supervise team members through all nightly activities

• Communicate proactively with team members and management

• Prepare and serve all menu items to guests

• Process transactions accurately using a POS system

• Deliver excellent guest service and create a welcoming environment for adults, children and four legged visitors

• Maintain store cleanliness and follow all sanitation guidelines

• Complete inventory tasks, including receiving and organizing vendor deliveries

• Follow Uncommon Ice Cream’s standards for safety, hygiene, attire and employee conduct

Requirements

• Attention to detail

• Proactive communication skills

• Work in a fast-paced environment with a positive attitude

• Availability

  • Schedule is Thursday to Sunday, 5pm until close

  • Possibility of more hours as needed

• Ability to stand, bend, and reach for prolonged periods of time

• Able to safely lift, push, or pull up to 50 lbs

• Hospitality experience preferred

• Management or supervisor experience preferred

• Food handler’s certificate a plus